Support Booklets

Written by our Chief Assessors, each support booklet details the areas covered by each unit and the common mistakes made by students. They are designed to be studied alongside the national occupational standards for each unit.

Support booklet for PLB (unit 3)

Support booklet for FRA (unit 5)

Support booklet for ECR (unit 6)

Support booklet for DFS (unit 11)

Support booklet for DFSL (unit 13)

Support booklet for DFSH (unit 14)

Support booklet for BTC and PTC

Support booklet for BTC and PTC - Botswana

Support booklet for BTC and PTC - South Africa

Support booklet for IAC (unit 30)

Support booklet for MAC, PCR and PEV (units 33, 8 and 9)

Support booklet for DNP (unit 73)

Support booklet for CYE (unit 75)