Computer based assessment (CBA) support

This page contains all the information you will need to run and support computer-based assessments (CBAs) through AAT’s assessment platform.

Cancellation of SecureAssess downtime this weekend  (18–21 October 2019)

We will no longer be carrying out our planned maintenance this weekend (18–21 October). This downtime will be postponed to a later date.

This means that you can now schedule assessments beyond this Friday and assessments can be sat and invigilated as normal this weekend.

We apologise for any inconvenience this may have caused to your planning and scheduling.

Please share this information with your delivery teams and any of your students who had originally planned to sit an assessment this weekend.

SecureAssess and SecureClient versions

It is important that you are using the latest versions, which are (as of 17 November 2017):

  • SecureAssess: 11.011.091.000
  • SecureClient Central (web): 11.011.091.000
  • SecureClient Central (installed): 11.011.091.000

If you're seeing previous versions, please refer to the Post-SecureAssess downtime guide (PDF) to update them.

Support material and important information

We continue to recommend that you and your students use Internet Explorer when carrying out any of the following activities:

  • Accessing practice assessments in the Study Support Search.
  • Taking non-invigilated assessments from home, specifically uploading documents for End Point Assessments and recognition of prior learning.
  • Internally assessing recognition of prior learning.
  • Scheduling and invigilating practice assessments on behalf of students. 

If you are not able to use Internet Explorer, you can find out how to enable Flash for other web browsers.

As per best practice, please ensure that your browsers, software and systems are kept fully up to date.

User guides

Download the following PDFs for support on installing and using the SecureAssess and SecureClient systems:

Instructional videos

The following videos will assist you in using SecureAssess; you may need to download Adobe Shockwave Player to view them. They will open in a new window:

Student support

Visit the following webpages to access further information on how to support students sitting their assessments and once they have received their results: 

Frequently asked questions

The following FAQs may also assist you with running computer based assessments:

We have created a number of troubleshooting guides to help you with your SecureAssess queries. Each link will open in a new window.

Live assessment queries

Marking and verification queries

Post assessment query

Let us know what you think of these troubleshooting guides.

SecureAssess quizzes

Ideal for new staff members or anyone new to using SecureAssess, they'll tell you how well you know SecureAssess (and the correct answer if needed).

Each link will open in a new window.

AQ2016 graded qualifications

To view your students' percentage results for graded AQ2016 qualifications, log into your Centre Assessment Results online service via MyAAT. This information is also accessible to students via the Your Assessment Results service when they log into MyAAT.

Training provider webinars

We have created several webinars that cover a wide range of topics for training providers and venues. You can join our upcoming sessions and view previously recorded versions on the Training provider webinars page.