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We're here to help - select the topic and category to find the best contact details for your query.
Thinking about studying AAT
Useful links
- Why choose to study AAT?
- Find out about our flexible study options
- View current fees and funding options
- Find out whether your previous qualifications make you eligible for any exemptions
- Find out about Accounting Apprenticeships
Contact us
Call our friendly advisors for more information, and help making a decision:
- Tel: +44 (0)20 3735 2434
- Email: join@aat.org.uk
Our telephone lines are open Monday to Thursday from 09.00 to 20.00, and Friday from 9.00 to 17.00 UK time.
Training for my staff
Useful links
- Find out about AAT training for your business
- View AAT courses and qualifications
- Get information about the AAT Apprenticeship Scheme
Contact us
Call our friendly advisors for more information:
- Tel: +44 (0)20 3735 2434
- Email: employers@aat.org.uk
Our telephone lines are open Monday to Thursday from 09.00 to 20.00, and Friday from 9.00 to 17.00 UK time.
Offer AAT courses at your centre
Useful links
Contact us
To discuss requirements and more, please email: trainingproviders@aat.org.uk
Our telephone lines are open Monday to Friday, 09.00 to 17.00 UK time.
Student fees
Useful links
- View current Student fees
- Login to MyAAT pay your fees
- Login to MyAAT to renew your Student membership
Contact us
For all other queries, such as financial assistance or if your membership has lapsed, contact us on:
- Tel: +44 (0)20 3735 2468
- Email: customersupport@aat.org.uk Use the email address you use to login to MyAAT or we will ask you to confirm your identity.
Our telephone lines are open Monday to Friday, 09.00 to 17.00 UK time.
Member fees
Useful links
- View current membership fees
- Login to MyAAT to pay your fees
- Login to MyAAT to renew your membership
Contact us
For all other queries, such as financial assistance or if your membership has lapsed, contact us on:
- Tel: +44 (0)20 3735 2468
- Email: customersupport@aat.org.uk Use the email address you use to login to MyAAT or we will ask you to confirm your identity.
Our telephone lines are open Monday to Friday, 09.00 to 17.00 UK time.
Fees information for AAT training providers
Useful links
You will need to log in to access these links.
Contact us
If you have any queries, contact our Centre Support team on:
- Tel: +44 (0)20 3735 2443
- Email: centre.support@aat.org.uk
Our telephone lines are open Monday to Friday, 8.45 to 17.00 UK time.
Update my email or postal address
Useful links
You will need to log in to access these links:
- Update your email address under 'account details'
- Amend your postal address under 'personal details'
Contact us
If you are having any difficulties, please contact our Membership Support team on:
- Tel: +44 (0)20 3735 2468
- Email: customersupport@aat.org.uk Use the email address you use to login to MyAAT or we will ask you to confirm your identity.
Our telephone lines are open Monday to Friday, 09.00 to 17.00 UK time.
Students: change my training provider
Contact us
To update the Training Provider details on your Student account with us, please contact our Membership Support Team on:
- Tel: +44 (0)20 3735 2468
- Email: customersupport@aat.org.uk Use the email address you use to login to MyAAT or we will ask you to confirm your identity.
Our telephone lines are open Monday to Friday, 09.00 to 17.00 UK time.
Training Providers: update student details at my centre
Useful links
You will need to log in to access this link.
Contact us
To discuss any other changes to your students, contact our Centre Support team on:
- Tel: +44 (0)20 3735 2443
- Email: centre.support@aat.org.uk
Our telephone lines are open Monday to Friday, 8.45 to 17.00 UK time.
Training Providers: update staff details at my centre
Useful links
You will need to log in to access this link.
Contact us
If you need any assistance, contact our Centre Support team on:
- Tel: +44 (0)20 3735 2443
- Email: centre.support@aat.org.uk
Our telephone lines are open Monday to Friday, 8.45 to 17.00 UK time.
Results and certificates
The assessment result timeline is as follows:
- Results for computer marked assessments will be available within 24 hours.
- Results for human marked assessments will be made available within 6 weeks.
- Results for synoptic assessments will be made available within 6 weeks of the last day of the synoptic window.
- It can take up to eight weeks for us to issue your certificate, and it can take longer if you live outside the UK.
Useful links
You will need to log in to access these links.
Contact us
If you have any queries around your results you should contact your Training Provider. Alternatively, contact our Membership Support team on:
- Tel: +44 (0)20 3735 2468
- Email: customersupport@aat.org.uk
Our telephone lines are open Monday to Friday, 09.00 to 17.00 UK time.
Enquiries and appeals
Useful links
You will need to log in to access this link.
Please follow the procedures outlined on the page. The enquiries and appeals procedure is not for:
- Feedback on your performance
- Reporting an error in an assessment
- Applications for special consideration
- Initial reviews of computer based projects.
Training provider support
Useful links
You will need to log in to access these links.
Contact us
For further assistance, call our Centre Support team on
- Tel: +44 (0)20 3735 2443
- Email: centre.support@aat.org.uk
Our telephone lines are open Monday to Friday, 8.45 to 17.00 UK time.
AAT membership
Useful links
- Become an AAT Bookkeeper (AATQB)
- Become an AAT full member (MAAT)
- AAT full membership application process
- View current membership fees
Contact us
To discuss membership options and requirements, speak to our Membership Support team on:
- Tel: +44 (0)20 3735 2468
- Email: customersupport@aat.org.uk
Our telephone lines are open Monday to Friday, 09.00 to 17.00 UK time.
Starting a business - our licensed member scheme
Useful links
Contact us
To discuss options and requirements, speak to our Membership Support team on:
- Tel: +44 (0)20 3735 2468
- Email: customersupport@aat.org.uk
Our telephone lines are open Monday to Friday, 09.00 to 17.00 UK time.
Chartered accountancy
Useful links
You may need to log in to view these links.
- Find out how your AAT qualification could help you become chartered, and more
- View information for students interested in chartered accountancy
Contact us
To discuss your options, contact our Membership Support team on:
- Tel: +44 (0)20 3735 2468
- Email: customersupport@aat.org.uk
Our telephone lines are open Monday to Friday, 09.00 to 17.00 UK time.
Registering as a student
Useful links
- Not sure what qualification to choose? Use our online tool to help.
- Register as an AAT student
- View current fees
Contact us
Call our friendly advisors for more information and help making a decision:
- Tel: +44 (0)20 3735 2434
- Email: join@aat.org.uk
Our telephone lines are open Monday to Thursday from 09.00 to 20.00, and Friday from 9.00 to 17.00 UK time.
Forgotten password
Useful links
Contact us
If you are having any difficulty please contact our Membership Support team on:
- Tel: +44 (0)20 3735 2468
- Email: customersupport@aat.org.uk Use the email address you use to login to MyAAT or we will ask you to confirm your identity.
Our telephone lines are open Monday to Friday, 09.00 to 17.00 UK time.
Training Provider queries
Useful links
Contact us
If you require any further assistance, please contact our Centre Support team on:
- Tel: +44 (0)20 3735 2443
- Email: centre.support@aat.org.uk
Our telephone lines are open Monday to Friday, 8.45 to 17.00 UK time.
General contact details
Contact us
- Tel: +44 (0)20 3735 2468
- Fax: +44 (0)20 7397 3009
- Email: aat@aat.org.uk
Our telephone lines are open Monday to Friday, 09.00 to 17.00 UK time.
AAT address
140 Aldersgate Street
London
EC1A 4HY
Our address
AAT
140 Aldersgate Street
London
EC1A 4HY
Complaints
You will need to follow the procedures outlined on the links below:
Supplier enquiry
Contact us
Contact our Procurement team with information on you or your company, and how you would like to work with AAT.
We do not accept cold calls.
- Email: procurement@aat.org.uk