Help and support
You can find general information and answers to our top queries, as well as information tailored to AAT students, members and training providers.
Coronavirus (Covid-19) update
Some key points:
- Assessments are available: AAT assessments remain available during the national restrictions announced on 4 January. Training providers and assessment venues that are able to remain open for assessments in line with their local guidance must continue to adhere to all Covid-19 safety regulations and guidance, and should consider moving to increased levels of online learning where possible. Read more about assessments during coronavirus.
- Helpful resources: See our coronavirus resources page for articles and guides to help you and your business through this difficult period.
- Remote invigilation allows students to sit assessments from their own home. We're working towards introducing it for some of our assessments where appropriate. Read our dedicated page on remote invigilation.
- Extensions to AAT membership renewals: We have granted extensions to specific groups. Find out which groups are eligible.
We'll keep you up to date through social media and your regular emails.
Contact us for general enquiries
Our telephone lines are open Monday to Friday, 09.00 to 17.00 UK time.
(Please note: we are currently not working in the office and have no access to post. Please contact us by the other means above.)
140 Aldersgate Street
Registered charity no.1050724