Help and support
You can find general information and answers to our top queries, as well as information tailored to AAT students, members and training providers.
Coronavirus (Covid-19) update
Some key points:
- Assessments restarting: AAT assessments are now available again. Read about how this works.
- Helpful resources: See our coronavirus resources page for articles and guides to help you and your business through this difficult period.
- Remote invigilation allows students to sit assessments from their own home. We're working towards introducing it for some of our assessments where appropriate. Read our dedicated page on remote invigilation.
- Calculated results: We'll calculate results for students who could reasonably have been expected to complete the Foundation Certificate in Accounting or Foundation Diploma in Accounting and Business this summer. Read our dedicated page about calculated results.
Extensions to AAT membership renewals: We have now granted extensions to specific groups. Find out which groups are eligible.
We'll keep you up to date through social media and your regular emails.
Service with Respect
AAT is proud to support the new Service with Respect campaign from the Institute of Customer Service combatting the abuse and anti-social behaviour experienced by essential workers in customer-facing roles.
Contact us for general enquiries
Our telephone lines are open Monday to Friday, 09.00 to 17.00 UK time.
(Please note: we are currently not working in the office and have no access to post. Please contact us by the other means above.)
140 Aldersgate Street
Registered charity no.1050724